Values of STRABAG Property and Facility Services s.r.o.

Experience quality and performance
STRABAG Property and Facility Services s.r.o. is among the biggest real estate and facility management service providers in Slovakia. Our success is guaranteed by the corporate philosophy geared toward stringent performance criteria, verifiable quality indicators and flexibility to meet customer requirements. Our aim is to improve company performance through professional, profitability-oriented real estate and facility management.


Quality management
STRABAG Property and Facility Services s.r.o. quality management covers all real estate management services and processes. STRABAG PFS has a complete KPI Key Performance Indicator) system, which underpins individual services and service provision. The agreements with our customers feed into measurable, verifiable quality indicators covering service provision. Senior management promotes and ensures a high level of end-to-end quality throughout the organization. Regular assessments ensure the high level of quality and deliver lasting improvements.


Customer orientation
he customer is central to everything we do. We translate their needs, their specific situation and their expectations in terms of effective, cost-optimized solutions into precisely defined targets. Our services are tailored specifically to customer needs. To build up long-term customer relationship based on trust our customers are supported by their own Key Account Manager.


Process environment
STRABAG PFS quality management attaches particular importance to end-to-end process management with fully defined production processes and systematic service controls. The process organization forms the basis for our own service provision and also for managing and controlling our subcontractors.

The modular structure of our processes means these can be used in accordance with individual specifications and requirements. For instance, we can provide our services on a customer-specific basis and respond faster to changing competitive and customer requirements.


Experience
STRABAG Property and Facility Services s.r.o. is one of the top facility management companies. 530 000 m2 square meters of managed area and 750 properties are testimony of our market position. As the real estate service provider for Slovak Telekom, a.s. we have gained know-how and experience by managing one of the largest real estate portfolios in Slovakia.

Support in form of know-how transfer is provided by our German parent company managing the entire Deutsche Telekom AG portfolio and being the clear market leader.


Employees
Our employees with long-time experience and ability to flexibly react to market demands are key to company success. It is their dedication that actually ensures customer-oriented services, delivery of product and process quality. Their know-how and experience help achieve outstanding results for our clients and ensure success of the company itself.